Frequently Asked Questions

Q: What is refurbished technology? A: Refurbished technology refers to pre-owned devices that have been restored to their original condition through a rigorous testing and repair process. These devices are typically sold at a lower cost than brand new devices and are a more environmentally friendly option.

Q: How do you ensure the quality of your refurbished products? A: We have a strict testing process that all of our refurbished products must pass before we offer them for sale. Our technicians thoroughly inspect and test each device to ensure that it meets our high standards of quality and performance. We also use only high-quality replacement parts in our repair work.

Q: Do you offer a warranty on your products and services? A: Yes, we offer a 30-day warranty on all of our repair work and a 90-day warranty on our refurbished products. If you have any issues with your device during the warranty period, we'll repair it for free.

Q: What types of devices do you sell and repair? A: We sell and repair a wide range of devices, including laptops, desktops, smartphones, tablets, and more. If you're not sure if we can help with your device, just give us a call or send us an email.

Q: How long does it take to repair a device? A: Most repairs can be completed within 24 hours, depending on the extent of the damage and the availability of replacement parts. We'll give you an estimated timeline when you bring in your device for repair.

Q: Can you provide a quote for repair services before I bring in my device? A: Yes, we can provide a free quote for repair services before we begin any work on your device. Just bring it in or send us an email with a description of the problem, and we'll give you an estimate.

Q: What if you can't fix my device? A: If we're unable to repair your device, there's no charge. We'll do our best to diagnose the problem and let you know if it's beyond repair.